Security
The issue of security and protection of User privacy is very important to us and therefore we undertake all possible precautions aimed at guaranteeing our Customers maximum security and full protection of the data provided by them. While using the Otineo service, the communication between the User and our servers is encrypted with SSL (Secure Socket Layer) protocol, from the moment of login. The encryption is based on the encoding of information sent between the Users with the use of mathematical algorithms.
The databases which contain the data provided by Users are protected from being accessed by unauthorized persons, being intercepted by unauthorized persons, unauthorized changes, loss, damage or destruction. The databeses are stored on secured servers. The rules we apply regulating employee access to rooms containing our teleinformation systems are extremely stringent. Our employees have access to the data provided by Users to a certain extent, that being which is necessary for them to carry out the tasks they are entrusted with and in order to support, elaborate and improve our services. Those persons are under the obligation to keep the secret and in the event that they do not keep the commitment, they are subject to disciplinary measures, including termination of the contract and disciplinary sanctions. We protect all information carriers which contain data provided by the Users with the use of available technical means. The buildings in which the personal data is gathered and located are supervised by security 24 hours a day. We conduct obligatory training for our employees on legal regulations and internal regulations concerning the security of personal data. The agreements concluded with our contracting parties require the protection of confidentiality, personal data, maintenance of the physical security of data and information.
Otineo processes personal data solely for the purposes for which it was gathered and according to the privacy policy or all relevant information concerning privacy protection related to particular services. We control our procedures of information collection, storage and processing in order to guarantee that the collected, stored and processed personal data is solely the data which is necessary to deliver or improve our services. We go to great lengths to ensure that the personal data processed by us is correct, complete and updated. However, as far as possible updates and corrections are concerned, we depend on our Users. Otineo reserves the right to amend the presented Privacy Protection Policy.
The current version of our Privacy Protection Policy is available at www.otineo.com.
Every version of the present privacy policy will be provided with an effective date at the top and the previous versions will be available for inspection upon reader’s request submitted via the contact form available on the https://www.otineo.com/pl/app/customerContact webpage.
It is in the Users’ own interests to regularly familiarize themselves with the privacy policy which is currently in force and which is available at www.otineo.com. In the case of any additional questions or doubts concerning the present privacy policy, please contact us via the contact form available at https://www.otineo.com/pl/app/customerContact.
Otineo stores the service Users’ data on the basis of the terms and conditions specified in the present Statement for a period of time which is not longer than it is required by relevant legal regulations.
Deleted data can be stored for some time in the form of security copies but will not be available to Otineo service Users. However, if the communication function of information exchange services between Otineo Users was used, the deletion of such elements (e.g. messages sent to other people) is not usually possible. We advise all Users of the Otineo service to apply the basic security measures listed below:
• Installation and use of an anti-virus software
• Updating of the software in use as well as the operational system
• Installation and use of firewall – software which protects computer networks from being accessed externally.
• Creating security copies of your information resources.
• Being careful while downloading software and files from unknown sources.
• Refraining from opening attachments sent with e-mails from unknown senders. Ignoring all e-mail messages with a request to provide passwords, credit card details and other information
• While choosing a password for the login to the service, it is necessary to avoid all associations with oneself or the persons from one’s direct environment. For instance, it is not advised to use ones’ name, the names of one’s next of kin, the brand of one’s car, etc.
• It is advised to try and remember one’s password. While choosing the password, it is advised to apply the rule according to which the password will be easy for the User to recall but very difficult for others to guess.
• The password should not be stored in places which are easily accessible to other people.
• It is advised to change one’s password intermittently
• The password should not be given to anyone
• In the case that several people are using the same computer, once they finish using the service, they should log out.
• It is particularly necessary to protect the PIN number assigned to one’s account, as it is possible to make calls from any telephone with the use of it.
• The PIN number should not be stored in places which are easily accessible to other people.
• When entering the PIN number, it is necessary to make sure that other people won’t be able to read it.
The issue of security and protection of User privacy is very important to us and therefore we undertake all possible precautions aimed at guaranteeing our Customers maximum security and full protection of the data provided by them. While using the Otineo service, the communication between the User and our servers is encrypted with SSL (Secure Socket Layer) protocol, from the moment of login. The encryption is based on the encoding of information sent between the Users with the use of mathematical algorithms.
The databases which contain the data provided by Users are protected from being accessed by unauthorized persons, being intercepted by unauthorized persons, unauthorized changes, loss, damage or destruction. The databeses are stored on secured servers. The rules we apply regulating employee access to rooms containing our teleinformation systems are extremely stringent. Our employees have access to the data provided by Users to a certain extent, that being which is necessary for them to carry out the tasks they are entrusted with and in order to support, elaborate and improve our services. Those persons are under the obligation to keep the secret and in the event that they do not keep the commitment, they are subject to disciplinary measures, including termination of the contract and disciplinary sanctions. We protect all information carriers which contain data provided by the Users with the use of available technical means. The buildings in which the personal data is gathered and located are supervised by security 24 hours a day. We conduct obligatory training for our employees on legal regulations and internal regulations concerning the security of personal data. The agreements concluded with our contracting parties require the protection of confidentiality, personal data, maintenance of the physical security of data and information.
Otineo processes personal data solely for the purposes for which it was gathered and according to the privacy policy or all relevant information concerning privacy protection related to particular services. We control our procedures of information collection, storage and processing in order to guarantee that the collected, stored and processed personal data is solely the data which is necessary to deliver or improve our services. We go to great lengths to ensure that the personal data processed by us is correct, complete and updated. However, as far as possible updates and corrections are concerned, we depend on our Users. Otineo reserves the right to amend the presented Privacy Protection Policy.
The current version of our Privacy Protection Policy is available at www.otineo.com.
Every version of the present privacy policy will be provided with an effective date at the top and the previous versions will be available for inspection upon reader’s request submitted via the contact form available on the https://www.otineo.com/pl/app/customerContact webpage.
It is in the Users’ own interests to regularly familiarize themselves with the privacy policy which is currently in force and which is available at www.otineo.com. In the case of any additional questions or doubts concerning the present privacy policy, please contact us via the contact form available at https://www.otineo.com/pl/app/customerContact.
Otineo stores the service Users’ data on the basis of the terms and conditions specified in the present Statement for a period of time which is not longer than it is required by relevant legal regulations.
Deleted data can be stored for some time in the form of security copies but will not be available to Otineo service Users. However, if the communication function of information exchange services between Otineo Users was used, the deletion of such elements (e.g. messages sent to other people) is not usually possible. We advise all Users of the Otineo service to apply the basic security measures listed below:
• Installation and use of an anti-virus software
• Updating of the software in use as well as the operational system
• Installation and use of firewall – software which protects computer networks from being accessed externally.
• Creating security copies of your information resources.
• Being careful while downloading software and files from unknown sources.
• Refraining from opening attachments sent with e-mails from unknown senders. Ignoring all e-mail messages with a request to provide passwords, credit card details and other information
• While choosing a password for the login to the service, it is necessary to avoid all associations with oneself or the persons from one’s direct environment. For instance, it is not advised to use ones’ name, the names of one’s next of kin, the brand of one’s car, etc.
• It is advised to try and remember one’s password. While choosing the password, it is advised to apply the rule according to which the password will be easy for the User to recall but very difficult for others to guess.
• The password should not be stored in places which are easily accessible to other people.
• It is advised to change one’s password intermittently
• The password should not be given to anyone
• In the case that several people are using the same computer, once they finish using the service, they should log out.
• It is particularly necessary to protect the PIN number assigned to one’s account, as it is possible to make calls from any telephone with the use of it.
• The PIN number should not be stored in places which are easily accessible to other people.
• When entering the PIN number, it is necessary to make sure that other people won’t be able to read it.