Otineo Privacy Policy
The User accepts that the translation of Otineo Privacy Policy from the English language which the User is herein provided with is solely of an auxiliary nature and the relationship between Otineo and the User is regulated by the Terms and Conditions of Use and Otineo Privacy Policy in the English language version. In the case that there are any discrepancies between the English language version of the Terms and Conditions of Use and Otineo Privacy Policy and its translation the English language version shall prevail.
The aim of the present Privacy Policy statement made by Otineo Limited company with its headquarters in London at this address 12 Plumtree Court, EC4A 4HT London, UK. is to communicate information about the reasons for gathering data or personal data in certain cases, and to present how and why it is used or stored both during the registration process, and while using the service.
While using or browsing the Otineo service, you agree to the terms and conditions of the present Privacy Policy. Anybody who does not accept the Privacy Policy statement will not be able to use the service.
What is the aim of gathering and processing user information?
Otineo Service Users make a voluntary decision about whether they want to use the Otineo Service. All Users have a guaranteed right of choice as to the data they provide us with. The basic reason behind gathering some of the data is to adjust the delivered services and contents to Customers’ needs, interests and expectations as well as to guarantee the Users’ safe access to Otineo.
What User information do we gather?
During registration, we ask you to provide the following data:
• Username
• Password
• Country
• Telephone number
• E-mail address
Depending on the type of services available within the Otineo Service, we also gather other information used for the correct functioning of the service:
• Responses to the questions asked
• Technical information we ask the User to provide
• Technical information gathered automatically such as:
• IP address
• The type of the operational systems used by the User
• Domain name
• Processor type
• Internet connection type
• Connection speed, access type - narrowband or broadband
• Browser type
• Browser language, request date and time and cookie files which make it possible to explicitly identify the User’s browser.
• In the case of a telephone conversation - the telephone number of the person called.
• Information related to the way the Users use the service and other technical and diagnostic information gathered or received while using the service.
• The data concerns the exchange of correspondence between the Users and Otineo.
• Furthermore, in order to prevent fraud, extortion and other undesirable behavior, we can gather information about the interactions between Users and our services.
All information of this type will be used in order to adjust the delivered services and contents to Users’ needs, interests and expectations and to guarantee the Users secure access to the Otineo service and also to track fraud and other undesirable behavior and to prevent such behavior.
We can store all correspondence addressed to Otineo in order to answer queries, respond to demands and improve our services.
Some of our services are offered jointly with other webpages (affiliated webpages). Data provided on those webpages can be passed on to Otineo in order to enable the delivery of the service. This information is processed according to the present privacy policy. Other procedures regarding privacy protection can be applied on the affiliated webpages. We encourage you to familiarize yourself with them.
Otineo products can contain links in a format which enable you to register by clicking on them. We use this information to raise the quality of our search technology, displaying the adjusted contents and for advertising purposes.
The present privacy policy applies solely to Otineo services. We do not have any control over the webpages displayed as search results nor over the links within our various services. Other web pages can place their own cookie files or other files on the User’s computer, gather data or require the provision of personal data.
Otineo deliberately does not accept the data of persons below the age of 13 and deliberately does not register such persons. If you are below the age of 13, please do not try to register with Otineo and do not try to send any information about yourself using our service, such as name and surname, address, telephone number or email address. No one below the age of 13 should deliver any personal information to Otineo. In the case that there is any personal info of children below the age of 13, we will be deleting such information as soon as possible. If you think we may have any information about a child below the age of 13, please contact us by using the contact form on our service webpage. We advise everyone under the age of 18 to ask for their parents' consent before they send any information about themselves to anyone via Internet.
We collect only the data which is essential for the correct functioning of Otineo.
Otineo processes data only for the purposes described in the present privacy policy/ and/or additional information on privacy protection concerning individual services. Those purposes, apart from the ones mentioned above, include:
• Delivery of services to Users, including the displaying of adjusted contents and advertisements.
• Control, research and analyses, which aim at maintaining the continuity of our services, as well as their protection and improvement.
• Guarantee of the smooth functioning of our network.
• Elaboration of new services.
The information gathered by us will be used during the login of Users to the service, as well as while using Otineo, especially for the delivery of voice connections, carrying out activities related to User support, topping up and settling of accounts, delivery of other services as part of the service as well as our customers’ services.
The information gathered by us will also be used during:
• Conduction of polls
• Contact with Users aimed at providing them with support and assistance
• Communicating information, announcements, etc
• Creating Users profiles
• Personalizing the contents presented to the Users
• Exchange of information with the Users
• Conducting research and analysis
In some cases, the data is processed on a server, which is located outside the User’s country, but still within the borders of the European Union. We can process it in order to deliver our own services. Data can be processed on our behalf, upon our request and by third parties, such as our technological partners, according to our instructions. Personal data can be processed by us on behalf of third parties, such as advertising partners and according to their instructions.
For example, if you provide an answer related to your favourite film, you can receive a public notification concerning a similar film being shown in your location. The company which advertises a certain film never receives information on Users who receive their advertisements.
If a User decides to use a service which does not require registration, we ask them to provide data which can be considered as personal data. Such information can be used for other purposes upon receipt of the User’s consent.
The User can refuse to provide their personal data for all our services. However, in that case, Otineo might not be able to deliver services to that specific person. We make all necessary efforts to guarantee Otineo Users access to their personal data and the possibility to correct erroneous information or delete data on request, provided that their maintenance is not necessary according to legal requirements or legal aims related to the conduct of activity. Before we look into such demands, we ask Users to introduce themselves and point out which information they want to access, correct or delete. We can also refuse to look into requests which are sent a number of times or systematically for no reason, which require too much technical work, which lead to violating the privacy of other persons, which are extremely difficult to carry out (e.g. concerning information stored within tape backups), or the access to which is not actually necessary. The access to data and its correction is free of charge, apart from the cases in which it requires an unreasonable amount of work and means. In the cases of some of our services, there are other procedures of delivery, correction or deleting of Users’ personal data.
Every User has the guaranteed right to resign from the services we deliver, by updating accordingly a contact form available on the web page https://www.otineo.com/pl/app/customerContact
We deliver personal data to other companies or persons from outside Otineo only in the following circumstances:
• If the User has given their consent. In order to disclose any confidential personal data, we ask for your consent
• We pass such information on to our dependent subjects or other trusted companies or persons in order to process personal data on our behalf. We require those third parties to express their consent for processing such data according to our instructions, while respecting the conformity with the present privacy policy and all other means of confidentiality and data security protection.
• We believe that providing the access that enables us to use, secure or disclose such information in justified circumstances is necessary in order to (a) meet the requirements of the law, regulations, and legal procedures in force, legally valid requests of state institutions (b) enforce appropriate terms and conditions of service use, including the assessment of its possible breaches (c) tracking, preventing and solving in a different way the problems of potential fraud, security or technical queries, (d) giving the guarantee of protection from the dangers of loss related to the rights, ownership and security of Otineo, their product Users or security policy, according to legal requirements or legally accepted possibilities
• We do not disclose any User data, unless we acknowledge in our good faith that the order to pass on the information given by the prosecution or a private party in the legal proceedings conforms with the legal requirements applied.
• In the event of a merger, take-over or any form of sale of Otineo (some or all of its assets), the User will be notified of it prior to the transfer of their data and prior to its regulation by a different security policy
• If it is required in order to use the service
• In the event of direct danger of bodily harm. This can result in passing the information on to other companies, lawyers, institution representatives and governmental organizations.
Otineo can deliver information to specified service Users in order to offer them additional functions of the service. In particular, they have the right to use the services of third parties in order to streamline the business activity of the service, e.g. use an additional server room or send e-mail messages with information about Otineo's current updates.
We do not disclose any information or personal data to third parties’ without the User’s consent for any other reasons than those specified in this statement. This means that the information and personal data is not disclosed for a fee or in any other way and it is not passed on to third parties in any form without the User’s consent. Group reports are drawn in some cases. They contain reports of a statistical nature (such as the number of Users who clicked on a certain advertisement), which can be passed on to third parties. However, they do not contain any data making it possible to explicitly identify the User.
Users’ personal data can be passed on to authorized institutions, provided that it is determined by legal regulations. It can be passed on to judicial institutions in particular, especially if the User breaches the terms and conditions of use, or the complementary conditions, if they breach the law or if it is required by legal regulations.
Otineo reserves the right to send information and technical announcements to Users, especially those concerning the occurrence of failures, technical defects, errors and privacy policy.
Otineo reserves the right to send the User messages containing information about their account (e.g. on the account being blocked – see functionalities, expiry date, etc.).
All Users of our service can contact us and submit their questions, comments and opinions on the subject of our privacy policy, by sending an e-mail to privacy@otineo.co.uk.
All questions and doubts concerning our Terms and Conditions of use, Complementary Conditions, Privacy Protection policy and our service should be directed to conditionsofuse@otineo.co.uk.
All correspondence related to Personal Data Processing should be directed by the User to the Otineo headquarters address with a "Personal data" note.
“Cookie” files are short pieces of text information sent via WWW servers and are usually saved to the hard disk of the computer used by the User. “Cookie” files do not contain any personal data information - they are usually used for the purposes of identification of the User’s browser while they use specific websites, services, etc.
"Cookie" files can also be used for a better adjustment of the contents presented to the User, in order to present advertisements which correspond most with User’s interests, for statistical reasons etc.
“Cookie” files do not have any negative impact or influence on the functioning of a User’s computer, operational system or software. Using cookie files enables us to raise the quality of our services thanks to recording User preferences and tracking trends, such us the methods of searching for information.
Otineo can use “cookie” files to identify Users while using the service and for other purposes, such as:
• Additional security to verify the User’s data during the login process
• A better adjustment of our service to Users’ needs
• Creating statistics regarding the services delivered by us
• Creating advertising and information content and materials which correspond most closely with a User's profile.
• Conduct of polls
Every user can block the possibility to save “cookie” files in the browser settings on their computer. However, in this case it can cause considerable limitations as far as access to specific Otineo services is concerned.
In the case that the User blocks the function of saving the“cookie” files on their computer, it can cause the service to malfunction or it can make it impossible to use the service altogether.
During the presentation of advertising and information materials on the service webpage, our contracted advertising specialists can use the “cookies” mechanism in order to assess the efficiency of the campaigns carried out.
The issue of security and protection of User privacy is very important to us and therefore we undertake all possible precautions aimed at guaranteeing our Customers maximum security and full protection of the data provided by them. While using the Otineo service, the communication between the User and our servers is encrypted with SSL (Secure Socket Layer) protocol, from the moment of login. The encryption is based on the encoding of information sent between the Users with the use of mathematical algorithms.
The databases which contain the data provided by Users are protected from being accessed by unauthorized persons, being intercepted by unauthorized persons, unauthorized changes, loss, damage or destruction. The databeses are stored on secured servers. The rules we apply regulating employee access to rooms containing our teleinformation systems are extremely stringent. Our employees have access to the data provided by Users to a certain extent, that being which is necessary for them to carry out the tasks they are entrusted with and in order to support, elaborate and improve our services. Those persons are under the obligation to keep the secret and in the event that they do not keep the commitment, they are subject to disciplinary measures, including termination of the contract and disciplinary sanctions. We protect all information carriers which contain data provided by the Users with the use of available technical means. The buildings in which the personal data is gathered and located are supervised by security 24 hours a day. We conduct obligatory training for our employees on legal regulations and internal regulations concerning the security of personal data. The agreements concluded with our contracting parties require the protection of confidentiality, personal data, maintenance of the physical security of data and information.
Otineo processes personal data solely for the purposes for which it was gathered and according to the privacy policy or all relevant information concerning privacy protection related to particular services. We control our procedures of information collection, storage and processing in order to guarantee that the collected, stored and processed personal data is solely the data which is necessary to deliver or improve our services. We go to great lengths to ensure that the personal data processed by us is correct, complete and updated. However, as far as possible updates and corrections are concerned, we depend on our Users. Otineo reserves the right to amend the presented Privacy Protection Policy.
The current version of our Privacy Protection Policy is available at www.otineo.com.
Every version of the present privacy policy will be provided with an effective date at the top and the previous versions will be available for inspection upon reader’s request submitted via the contact form available on the https://www.otineo.com/pl/app/customerContact webpage.
It is in the Users’ own interests to regularly familiarize themselves with the privacy policy which is currently in force and which is available at www.otineo.com. In the case of any additional questions or doubts concerning the present privacy policy, please contact us via the contact form available at https://www.otineo.com/pl/app/customerContact.
Otineo stores the service Users’ data on the basis of the terms and conditions specified in the present Statement for a period of time which is not longer than it is required by relevant legal regulations.
Deleted data can be stored for some time in the form of security copies but will not be available to Otineo service Users. However, if the communication function of information exchange services between Otineo Users was used, the deletion of such elements (e.g. messages sent to other people) is not usually possible. We advise all Users of the Otineo service to apply the basic security measures listed below:
• Installation and use of an anti-virus software
• Updating of the software in use as well as the operational system
• Installation and use of firewall – software which protects computer networks from being accessed externally.
• Creating security copies of your information resources.
• Being careful while downloading software and files from unknown sources.
• Refraining from opening attachments sent with e-mails from unknown senders. Ignoring all e-mail messages with a request to provide passwords, credit card details and other information
• While choosing a password for the login to the service, it is necessary to avoid all associations with oneself or the persons from one’s direct environment. For instance, it is not advised to use ones’ name, the names of one’s next of kin, the brand of one’s car, etc.
• It is advised to try and remember one’s password. While choosing the password, it is advised to apply the rule according to which the password will be easy for the User to recall but very difficult for others to guess.
• The password should not be stored in places which are easily accessible to other people.
• It is advised to change one’s password intermittently
• The password should not be given to anyone
• In the case that several people are using the same computer, once they finish using the service, they should log out.
• It is particularly necessary to protect the PIN number assigned to one’s account, as it is possible to make calls from any telephone with the use of it.
• The PIN number should not be stored in places which are easily accessible to other people.
• When entering the PIN number, it is necessary to make sure that other people won’t be able to read it.
The User accepts that the translation of Otineo Privacy Policy from the English language which the User is herein provided with is solely of an auxiliary nature and the relationship between Otineo and the User is regulated by the Terms and Conditions of Use and Otineo Privacy Policy in the English language version. In the case that there are any discrepancies between the English language version of the Terms and Conditions of Use and Otineo Privacy Policy and its translation the English language version shall prevail.
The aim of the present Privacy Policy statement made by Otineo Limited company with its headquarters in London at this address 12 Plumtree Court, EC4A 4HT London, UK. is to communicate information about the reasons for gathering data or personal data in certain cases, and to present how and why it is used or stored both during the registration process, and while using the service.
While using or browsing the Otineo service, you agree to the terms and conditions of the present Privacy Policy. Anybody who does not accept the Privacy Policy statement will not be able to use the service.
What is the aim of gathering and processing user information?
Otineo Service Users make a voluntary decision about whether they want to use the Otineo Service. All Users have a guaranteed right of choice as to the data they provide us with. The basic reason behind gathering some of the data is to adjust the delivered services and contents to Customers’ needs, interests and expectations as well as to guarantee the Users’ safe access to Otineo.
What User information do we gather?
During registration, we ask you to provide the following data:
• Username
• Password
• Country
• Telephone number
• E-mail address
Depending on the type of services available within the Otineo Service, we also gather other information used for the correct functioning of the service:
• Responses to the questions asked
• Technical information we ask the User to provide
• Technical information gathered automatically such as:
• IP address
• The type of the operational systems used by the User
• Domain name
• Processor type
• Internet connection type
• Connection speed, access type - narrowband or broadband
• Browser type
• Browser language, request date and time and cookie files which make it possible to explicitly identify the User’s browser.
• In the case of a telephone conversation - the telephone number of the person called.
• Information related to the way the Users use the service and other technical and diagnostic information gathered or received while using the service.
• The data concerns the exchange of correspondence between the Users and Otineo.
• Furthermore, in order to prevent fraud, extortion and other undesirable behavior, we can gather information about the interactions between Users and our services.
All information of this type will be used in order to adjust the delivered services and contents to Users’ needs, interests and expectations and to guarantee the Users secure access to the Otineo service and also to track fraud and other undesirable behavior and to prevent such behavior.
We can store all correspondence addressed to Otineo in order to answer queries, respond to demands and improve our services.
Some of our services are offered jointly with other webpages (affiliated webpages). Data provided on those webpages can be passed on to Otineo in order to enable the delivery of the service. This information is processed according to the present privacy policy. Other procedures regarding privacy protection can be applied on the affiliated webpages. We encourage you to familiarize yourself with them.
Otineo products can contain links in a format which enable you to register by clicking on them. We use this information to raise the quality of our search technology, displaying the adjusted contents and for advertising purposes.
The present privacy policy applies solely to Otineo services. We do not have any control over the webpages displayed as search results nor over the links within our various services. Other web pages can place their own cookie files or other files on the User’s computer, gather data or require the provision of personal data.
Otineo deliberately does not accept the data of persons below the age of 13 and deliberately does not register such persons. If you are below the age of 13, please do not try to register with Otineo and do not try to send any information about yourself using our service, such as name and surname, address, telephone number or email address. No one below the age of 13 should deliver any personal information to Otineo. In the case that there is any personal info of children below the age of 13, we will be deleting such information as soon as possible. If you think we may have any information about a child below the age of 13, please contact us by using the contact form on our service webpage. We advise everyone under the age of 18 to ask for their parents' consent before they send any information about themselves to anyone via Internet.
We collect only the data which is essential for the correct functioning of Otineo.
Otineo processes data only for the purposes described in the present privacy policy/ and/or additional information on privacy protection concerning individual services. Those purposes, apart from the ones mentioned above, include:
• Delivery of services to Users, including the displaying of adjusted contents and advertisements.
• Control, research and analyses, which aim at maintaining the continuity of our services, as well as their protection and improvement.
• Guarantee of the smooth functioning of our network.
• Elaboration of new services.
The information gathered by us will be used during the login of Users to the service, as well as while using Otineo, especially for the delivery of voice connections, carrying out activities related to User support, topping up and settling of accounts, delivery of other services as part of the service as well as our customers’ services.
The information gathered by us will also be used during:
• Conduction of polls
• Contact with Users aimed at providing them with support and assistance
• Communicating information, announcements, etc
• Creating Users profiles
• Personalizing the contents presented to the Users
• Exchange of information with the Users
• Conducting research and analysis
In some cases, the data is processed on a server, which is located outside the User’s country, but still within the borders of the European Union. We can process it in order to deliver our own services. Data can be processed on our behalf, upon our request and by third parties, such as our technological partners, according to our instructions. Personal data can be processed by us on behalf of third parties, such as advertising partners and according to their instructions.
For example, if you provide an answer related to your favourite film, you can receive a public notification concerning a similar film being shown in your location. The company which advertises a certain film never receives information on Users who receive their advertisements.
If a User decides to use a service which does not require registration, we ask them to provide data which can be considered as personal data. Such information can be used for other purposes upon receipt of the User’s consent.
The User can refuse to provide their personal data for all our services. However, in that case, Otineo might not be able to deliver services to that specific person. We make all necessary efforts to guarantee Otineo Users access to their personal data and the possibility to correct erroneous information or delete data on request, provided that their maintenance is not necessary according to legal requirements or legal aims related to the conduct of activity. Before we look into such demands, we ask Users to introduce themselves and point out which information they want to access, correct or delete. We can also refuse to look into requests which are sent a number of times or systematically for no reason, which require too much technical work, which lead to violating the privacy of other persons, which are extremely difficult to carry out (e.g. concerning information stored within tape backups), or the access to which is not actually necessary. The access to data and its correction is free of charge, apart from the cases in which it requires an unreasonable amount of work and means. In the cases of some of our services, there are other procedures of delivery, correction or deleting of Users’ personal data.
Every User has the guaranteed right to resign from the services we deliver, by updating accordingly a contact form available on the web page https://www.otineo.com/pl/app/customerContact
We deliver personal data to other companies or persons from outside Otineo only in the following circumstances:
• If the User has given their consent. In order to disclose any confidential personal data, we ask for your consent
• We pass such information on to our dependent subjects or other trusted companies or persons in order to process personal data on our behalf. We require those third parties to express their consent for processing such data according to our instructions, while respecting the conformity with the present privacy policy and all other means of confidentiality and data security protection.
• We believe that providing the access that enables us to use, secure or disclose such information in justified circumstances is necessary in order to (a) meet the requirements of the law, regulations, and legal procedures in force, legally valid requests of state institutions (b) enforce appropriate terms and conditions of service use, including the assessment of its possible breaches (c) tracking, preventing and solving in a different way the problems of potential fraud, security or technical queries, (d) giving the guarantee of protection from the dangers of loss related to the rights, ownership and security of Otineo, their product Users or security policy, according to legal requirements or legally accepted possibilities
• We do not disclose any User data, unless we acknowledge in our good faith that the order to pass on the information given by the prosecution or a private party in the legal proceedings conforms with the legal requirements applied.
• In the event of a merger, take-over or any form of sale of Otineo (some or all of its assets), the User will be notified of it prior to the transfer of their data and prior to its regulation by a different security policy
• If it is required in order to use the service
• In the event of direct danger of bodily harm. This can result in passing the information on to other companies, lawyers, institution representatives and governmental organizations.
Otineo can deliver information to specified service Users in order to offer them additional functions of the service. In particular, they have the right to use the services of third parties in order to streamline the business activity of the service, e.g. use an additional server room or send e-mail messages with information about Otineo's current updates.
We do not disclose any information or personal data to third parties’ without the User’s consent for any other reasons than those specified in this statement. This means that the information and personal data is not disclosed for a fee or in any other way and it is not passed on to third parties in any form without the User’s consent. Group reports are drawn in some cases. They contain reports of a statistical nature (such as the number of Users who clicked on a certain advertisement), which can be passed on to third parties. However, they do not contain any data making it possible to explicitly identify the User.
Users’ personal data can be passed on to authorized institutions, provided that it is determined by legal regulations. It can be passed on to judicial institutions in particular, especially if the User breaches the terms and conditions of use, or the complementary conditions, if they breach the law or if it is required by legal regulations.
Otineo reserves the right to send information and technical announcements to Users, especially those concerning the occurrence of failures, technical defects, errors and privacy policy.
Otineo reserves the right to send the User messages containing information about their account (e.g. on the account being blocked – see functionalities, expiry date, etc.).
All Users of our service can contact us and submit their questions, comments and opinions on the subject of our privacy policy, by sending an e-mail to privacy@otineo.co.uk.
All questions and doubts concerning our Terms and Conditions of use, Complementary Conditions, Privacy Protection policy and our service should be directed to conditionsofuse@otineo.co.uk.
All correspondence related to Personal Data Processing should be directed by the User to the Otineo headquarters address with a "Personal data" note.
“Cookie” files are short pieces of text information sent via WWW servers and are usually saved to the hard disk of the computer used by the User. “Cookie” files do not contain any personal data information - they are usually used for the purposes of identification of the User’s browser while they use specific websites, services, etc.
"Cookie" files can also be used for a better adjustment of the contents presented to the User, in order to present advertisements which correspond most with User’s interests, for statistical reasons etc.
“Cookie” files do not have any negative impact or influence on the functioning of a User’s computer, operational system or software. Using cookie files enables us to raise the quality of our services thanks to recording User preferences and tracking trends, such us the methods of searching for information.
Otineo can use “cookie” files to identify Users while using the service and for other purposes, such as:
• Additional security to verify the User’s data during the login process
• A better adjustment of our service to Users’ needs
• Creating statistics regarding the services delivered by us
• Creating advertising and information content and materials which correspond most closely with a User's profile.
• Conduct of polls
Every user can block the possibility to save “cookie” files in the browser settings on their computer. However, in this case it can cause considerable limitations as far as access to specific Otineo services is concerned.
In the case that the User blocks the function of saving the“cookie” files on their computer, it can cause the service to malfunction or it can make it impossible to use the service altogether.
During the presentation of advertising and information materials on the service webpage, our contracted advertising specialists can use the “cookies” mechanism in order to assess the efficiency of the campaigns carried out.
The issue of security and protection of User privacy is very important to us and therefore we undertake all possible precautions aimed at guaranteeing our Customers maximum security and full protection of the data provided by them. While using the Otineo service, the communication between the User and our servers is encrypted with SSL (Secure Socket Layer) protocol, from the moment of login. The encryption is based on the encoding of information sent between the Users with the use of mathematical algorithms.
The databases which contain the data provided by Users are protected from being accessed by unauthorized persons, being intercepted by unauthorized persons, unauthorized changes, loss, damage or destruction. The databeses are stored on secured servers. The rules we apply regulating employee access to rooms containing our teleinformation systems are extremely stringent. Our employees have access to the data provided by Users to a certain extent, that being which is necessary for them to carry out the tasks they are entrusted with and in order to support, elaborate and improve our services. Those persons are under the obligation to keep the secret and in the event that they do not keep the commitment, they are subject to disciplinary measures, including termination of the contract and disciplinary sanctions. We protect all information carriers which contain data provided by the Users with the use of available technical means. The buildings in which the personal data is gathered and located are supervised by security 24 hours a day. We conduct obligatory training for our employees on legal regulations and internal regulations concerning the security of personal data. The agreements concluded with our contracting parties require the protection of confidentiality, personal data, maintenance of the physical security of data and information.
Otineo processes personal data solely for the purposes for which it was gathered and according to the privacy policy or all relevant information concerning privacy protection related to particular services. We control our procedures of information collection, storage and processing in order to guarantee that the collected, stored and processed personal data is solely the data which is necessary to deliver or improve our services. We go to great lengths to ensure that the personal data processed by us is correct, complete and updated. However, as far as possible updates and corrections are concerned, we depend on our Users. Otineo reserves the right to amend the presented Privacy Protection Policy.
The current version of our Privacy Protection Policy is available at www.otineo.com.
Every version of the present privacy policy will be provided with an effective date at the top and the previous versions will be available for inspection upon reader’s request submitted via the contact form available on the https://www.otineo.com/pl/app/customerContact webpage.
It is in the Users’ own interests to regularly familiarize themselves with the privacy policy which is currently in force and which is available at www.otineo.com. In the case of any additional questions or doubts concerning the present privacy policy, please contact us via the contact form available at https://www.otineo.com/pl/app/customerContact.
Otineo stores the service Users’ data on the basis of the terms and conditions specified in the present Statement for a period of time which is not longer than it is required by relevant legal regulations.
Deleted data can be stored for some time in the form of security copies but will not be available to Otineo service Users. However, if the communication function of information exchange services between Otineo Users was used, the deletion of such elements (e.g. messages sent to other people) is not usually possible. We advise all Users of the Otineo service to apply the basic security measures listed below:
• Installation and use of an anti-virus software
• Updating of the software in use as well as the operational system
• Installation and use of firewall – software which protects computer networks from being accessed externally.
• Creating security copies of your information resources.
• Being careful while downloading software and files from unknown sources.
• Refraining from opening attachments sent with e-mails from unknown senders. Ignoring all e-mail messages with a request to provide passwords, credit card details and other information
• While choosing a password for the login to the service, it is necessary to avoid all associations with oneself or the persons from one’s direct environment. For instance, it is not advised to use ones’ name, the names of one’s next of kin, the brand of one’s car, etc.
• It is advised to try and remember one’s password. While choosing the password, it is advised to apply the rule according to which the password will be easy for the User to recall but very difficult for others to guess.
• The password should not be stored in places which are easily accessible to other people.
• It is advised to change one’s password intermittently
• The password should not be given to anyone
• In the case that several people are using the same computer, once they finish using the service, they should log out.
• It is particularly necessary to protect the PIN number assigned to one’s account, as it is possible to make calls from any telephone with the use of it.
• The PIN number should not be stored in places which are easily accessible to other people.
• When entering the PIN number, it is necessary to make sure that other people won’t be able to read it.